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Home»Parts and Service»

Instant Assist - Remote Support Made Possible

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Live Support Via Mobile, Tablet, or Laptop

Ready to call the Helpline? Click Below!

Helpline can be accessed weekedays from 8AM to 4PM.

  • Please have the make, model and serial number ready
  • Please have access to the machine

NON-CONTRACT CUSTOMERS* >

* For the use of the Non-Contract Customer Helpline you will be charged GBP 1.10 per minute.

PSA registration number ORG820-10362-11585

Our latest service, Instant Assist, enables you to quickly and efficiently obtain remote technical assistance to reduce downtime and avoid the cost of an engineer call out. Instant Assist is free for customers with all-inclusive service agreements or charged per minute for all other customers.

Instant Assist Benefits

  • Reduced Downtime - Quick and easy remote support
  • Reduced Costs - Avoid unnecessary call outs
  • Smart - Easy access to technical information
  • Value for Money - Cost Effective way of resolving issues

More information